Instant Cash Loans Limited

Financial Ombudsman decision DRN7309494 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Oct 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

APP scam refund refused, Credit file reporting

In the Ombudsman’s words

Mr B complains that Instant Cash Loans Limited (trading as Payday Express) is wrongly holding him liable for a loan taken fraudulently in his name.APP scam refund refused

Mr B says that he did not apply for or take the loan and so should not have to pay any money to Payday Express – and that the loan debt should not affect his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7309494.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.