WDFC UK Limited

Financial Ombudsman decision DRN7115924 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Tue Mar 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Wonga should have questioned his ability to repay his loan back when he wanted to extend it for a further month. A payday loan is not appropriate for sustained borrowing over longer periods.Irresponsible lending

ensure no adverse information is recorded on Mr H’s credit file (for the avoidance of doubt this includes removing the default it has recorded)Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7115924.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.