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HSBC Bank plc

Financial Ombudsman decision DRN7085091 Not upheld

Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Aug 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Payment delayed or failed

In the Ombudsman’s words

M, a limited company, complains that HSBC Bank Plc mis-sold it a loanProduct mis-sold
caused delays when it wanted to repay the borrowingPayment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7085091.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.