PSA Finance UK Limited

Financial Ombudsman decision DRN7079812 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10,669redress stated in the decision

Sun Dec 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

and that he’s been overcharged interest.Interest and rates

Mr B complains that a hire purchase agreement with PSA Finance UK Limited was mis-sold to himProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7079812.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.