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Yorkshire Building Society
Financial Ombudsman decision DRN7039541 Not upheld
Not upheldoutcome, as published by the Ombudsman
£75,000redress stated in the decision
Mon Jun 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs H complain that Yorkshire Building Society mis-sold a fixed rate savings account to them as it did not explain the terms and conditions about withdrawing money early.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7039541.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.