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Casheuronet UK LLC

Financial Ombudsman decision DRN7031304 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£820redress stated in the decision
Mon Nov 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr L complains that Casheuronet UK LLC (trading as Pounds to Pocket) lent him money without checking properly that he’d be able to afford to pay it back.Irresponsible lending
remove any adverse information about the second top-up from Mr L’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7031304.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.