DFH Limited

Financial Ombudsman decision DRN7018677 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Dec 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

He also says that reviews weren’t completed on the plan and he wasn’t made aware of the availability of other free service providers.Credit file reporting

Mr A complains through his representative about a debt management plan he took out with DFH Limited. He says that certain features of the plan weren’t explained to himProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7018677.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.