Wage Day Advance Limited

Financial Ombudsman decision DRN6989840 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

I think it would’ve been reasonable for Wage Day to have carried out more checks. If it’d done so I think it would’ve seen she was in financial difficulty, the second loan wasn’t affordable and she was reliant on payday loans.Irresponsible lending

To remove any information on Miss R’s credit file relating to all loans taken out from 28 April 2010.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6989840.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.