Lloyds Bank PLC

Financial Ombudsman decision DRN6965609 Not upheld

Not upheldoutcome, as published by the Ombudsman

£60redress stated in the decision

Tue Apr 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr L says that his bank account was overdrawn for 7 of the 12 months preceding the loan, that his expenditure was understated because of credit card use and that Lloyds has overstated his monthly income on its “Affordability Assessment”.Irresponsible lending

Mr L complains that Lloyds Bank plc mis-sold him a loan in 2012 as it was unaffordable.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6965609.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.