S.D. Taylor Limited
Financial Ombudsman decision DRN6950002 Not upheld
Not upheldoutcome, as published by the Ombudsman
£10redress stated in the decision
Thu Apr 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
Miss S has complained that S.D. Taylor Limited lent to her irresponsiblyIrresponsible lending
She’s also explained she received poor customer service when she complained.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6950002.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.