Pace Financial Management

Financial Ombudsman decision DRN6815921 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Nov 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr and Mrs H say that the new mortgage was unaffordable and unsuitable as it added unsecured debt to the mortgage.Irresponsible lending

Mr and Mrs H complain through their solicitor that Pace Financial Management wrongly advised them to add their car loan to their mortgage.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6815921.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.