BankConductIndex

Firms › Specialist Motor Finance Limited ›

Specialist Motor Finance Limited

Financial Ombudsman decision DRN6746208 Upheld

Upheldoutcome, as published by the Ombudsman
£6,800redress stated in the decision
Mon Sep 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr S complains that Specialist Motor Finance Limited (SMFL) didn’t complete appropriate checks before accepting his application for a hire purchase agreement. He says had it done so it would have seen the lending was unaffordable.Irresponsible lending
He says SMFL has been chasing him for arrears and recorded incorrect information on his credit file.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6746208.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.