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Barclays Bank UK PLC

Financial Ombudsman decision DRN6700144 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Aug 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Mr H1 complains Barclays Bank UK PLC trading as Barclaycard (“Barclaycard”) lent to him irresponsiblyIrresponsible lending
The rate of interest applied is a commercial decision for the bank and not something with which this service can interfere.Interest and rates

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6700144.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.