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BMW Financial Services(GB) Limited
Financial Ombudsman decision DRN6699472 Upheld
Upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Fri Jun 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr B complains that the finance agreement he took out with BMW Financial Services(GB) Limited (trading as Alphera Financial Services), and the car he received through that agreement, were misrepresented to him.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6699472.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.