Carcashpoint Limited

Financial Ombudsman decision DRN6680301 Upheld

Upheldoutcome, as published by the Ombudsman

£171redress stated in the decision

Sun Nov 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr and Mrs H complain that CarCashPoint Limited didn’t check whether its loan to them was affordable and that proper checks would’ve shown that it wasn’t affordable for them.Irresponsible lending

I also consider that it should ensure that no adverse information about the loan is recorded on either of their credit files.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6680301.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.