WDFC UK Limited

Financial Ombudsman decision DRN6549075 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

I don’t think Wonga acted responsibly by continuing to lend money to Mrs O from that date.Irresponsible lending

I also think that as the loans from 15 February 2013 shouldn’t have been granted all reference to them should be removed from Mrs O’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6549075.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.