Black Horse Limited
Financial Ombudsman decision DRN6528100 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Mar 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
complains that Black Horse Limited lent money to him through hire purchase agreements (HPAs) which were not affordable.Irresponsible lending
Mr H2 says that Mr H is a vulnerable adult and shouldn't have been provided the finance by Black Horse.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6528100.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.