Lloyds Bank PLC

Financial Ombudsman decision DRN6516469 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£1redress stated in the decision

Thu Jan 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr L, represented by his mother, Ms K complains that Lloyds Bank plc mis-sold him two loans in 1998.Irresponsible lending

Ms K says her son had mental health problems and shouldn’t have been offered the lending.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6516469.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.