NewDay Ltd

Financial Ombudsman decision DRN6497810 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Dec 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Mr M complained that NewDay Ltd had put up the limit and the interest rate on his credit card, when it should’ve known he couldn’t afford it.Irresponsible lending

Mr M also says that NewDay raised his interest rate.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6497810.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.