BankConductIndex

Firms › Experian Limited ›

Experian Limited

Financial Ombudsman decision DRN6432279 Not upheld

Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Ms G complains, in summary, that Experian Limited delayed in removing an incorrect entry from her credit file.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6432279.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.