WDFC UK Limited

Financial Ombudsman decision DRN6409331 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Thu Feb 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms H complains that WDFC UK Limited, trading as wonga.com, gave her loans that she couldn’t afford to repay.Irresponsible lending

Remove any adverse information recorded on Ms H’s credit file with regard to those loans.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6409331.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.