WDFC UK Limited

Financial Ombudsman decision DRN6371479 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

WDFC UK Limited (trading as Wonga.com) didn’t carry out proper affordability checks and irresponsibly granted her unaffordable payday loans.Irresponsible lending

She wants the charges and interest refunded and her credit file amended.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6371479.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.