Firms › National Westminster Bank Plc ›
National Westminster Bank Plc
Financial Ombudsman decision DRN6353101 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Oct 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr T, a director of Company D, complains on its behalf that National Westminster Bank Plc (“NatWest”) has treated it unfairly about a transaction it made that Mr T does not believe it should be held responsible for.APP scam refund refused
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6353101.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.