Experian Limited
Financial Ombudsman decision DRN6320975 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Identity checks and access, Data and privacy
In the Ombudsman’s words
Mr W has complained that he has been unable to gain access to his credit file held by Experian Limited.Identity checks and access
He says that he thinks his data protection has been breachedData and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6320975.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.