GE Money Home Finance Limited

Financial Ombudsman decision DRN6293829 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed May 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Mr R says he was told by a member of GE Money staff to miss a payment so a payment plan could be set up. He says that this meant his credit file was affected.Credit file reporting

Mr and Mrs R complain that their GE Money Home Finance Limited loan was taken out fraudulently.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6293829.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.