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Tesco Personal Finance Limited

Financial Ombudsman decision DRN6158638 Not upheld

Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Wed Dec 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling, Data and privacy

In the Ombudsman’s words

Mr S did not agree and so this has come to me for a final decision.Complaint handling
Mr S complains that Tesco Personal Finance PLC have not followed their data security procedures in relation to his account.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6158638.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.