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Tesco Personal Finance Limited
Financial Ombudsman decision DRN6158638 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Wed Dec 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
Mr S did not agree and so this has come to me for a final decision.Complaint handling
Mr S complains that Tesco Personal Finance PLC have not followed their data security procedures in relation to his account.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6158638.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.