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Future Finance Loan Corporation Limited

Financial Ombudsman decision DRN6135936 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

This is known as a forbearance arrangement. During the time of your forbearance arrangement, interest is suppressed on your accountTreatment in financial difficulty

adverse information was recorded on her credit file when she didn’t make full payments in the months after it ended.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6135936.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.