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Santander UK Plc

Financial Ombudsman decision DRN5912983 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B complains that Santander UK Plc has not treated him fairly in that it provided him with an overdraft facility and credit card limit which he could not affordIrresponsible lending
Santander issued and recorded defaults on his credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5912983.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.