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Tesco Personal Finance Limited
Financial Ombudsman decision DRN5912852 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Apr 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He says that Tesco decreased the interest free period that they had originally offered him without telling him. They also failed to tell him that interest would be charged which led to him paying charges.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5912852.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.