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Cabot Financial (Europe) Limited

Financial Ombudsman decision DRN5805760 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

The adjudicator recommended that this complaint should be upheld in part. She said that this service couldn’t interfere with the court’s judgment. But she said that there had been delays in Cabot responding to Mr G’s communications after the judgment had been issued – and she recommended that it should pay him £100 compensation for the frustration that he was caused.Treatment in financial difficulty

it performed four credit checks on him in one day;Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5805760.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.