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Provident Personal Credit Limited
Financial Ombudsman decision DRN5700791 Not upheld
Not upheldoutcome, as published by the Ombudsman
£5redress stated in the decision
Mon Feb 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Miss D complains that Provident Personal Credit Limited, trading as Provident, provided her with loans that were unaffordable.Irresponsible lending
She also complains about Provident’s debt collection practices and her financial difficulties.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5700791.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.