Firms › J.D. WILLIAMS & COMPANY LIMITED ›

J.D. WILLIAMS & COMPANY LIMITED

Financial Ombudsman decision DRN5676788 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Miss M says J D Williams & Company Limited (“J D Williams”) irresponsibly lent to her.Irresponsible lending

So at this stage J D Williams should have stopped adding interest to the account and instead exercised forbearance.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5676788.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.