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Age Partnership Limited
Financial Ombudsman decision DRN5676758 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Jul 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Support for vulnerable customers
In the Ombudsman’s words
The estate of Mr M complained that Age Partnership Limited mis-sold an equity release mortgage to Mr M.Product mis-sold
The estate believes that Age Partnership mis-sold two loans to a vulnerable elderly man.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5676758.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.