WDFC UK Limited

Financial Ombudsman decision DRN5672901 Upheld

Upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Wed Jul 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mrs P complains about the poor service she received from WDFC UK Limited, trading as Wonga, when she told it she thought it was wrong to give her a loan in 2017.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5672901.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.