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J.D. WILLIAMS & COMPANY LIMITED

Financial Ombudsman decision DRN5514868 Partly upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

I don’t think they’ve been fair in continuing to charge him interest on his debt.Interest and rates

I don’t think it was sensible of them to do so without performing further credit checks to understand whether Mr C could afford this credit.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5514868.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.