Halifax Limited

Financial Ombudsman decision DRN5447642 Upheld

Upheldoutcome, as published by the Ombudsman

£2,000redress stated in the decision

Sat Apr 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr L has complained that Halifax irresponsibly provided him with an overdraft and a loan in 2017.Irresponsible lending

remove any adverse information recorded on Mr L’s credit file as a result of this loan.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5447642.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.