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MBNA Limited
Financial Ombudsman decision DRN5378598 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£5,693redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
amend any adverse information from Mr R’s credit file that relates to this transactionCredit file reporting
he says he had to pass an aptitude test to be able to participate on the course but this was only undertaken after payment had been madeProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5378598.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.