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Pembroke Financial Services Ltd
Financial Ombudsman decision DRN5375119 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Aug 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs W complain that Pembroke Financial Services Ltd recommended an equity release mortgage that was unsuitable for them.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5375119.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.