BankConductIndex

Firms › WDFC UK Limited ›

WDFC UK Limited

Financial Ombudsman decision DRN5344994 Not upheld

Not upheldoutcome, as published by the Ombudsman
£3,000redress stated in the decision
Fri Jan 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Wonga should also remove all adverse data relating to those loans from Miss P’s credit file.Credit file reporting
Miss P complains that WDFC UK Limited (trading as Wonga) mis-sold her some payday loans she could not afford.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5344994.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.