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Financial Ombudsman decision DRN5314290 Upheld

Upheldoutcome, as published by the Ombudsman

£600redress stated in the decision

Fri Aug 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

The third aspect to the complaint relates to the increase in interest rate.Interest and rates

The first is in relation to the approval of Mr R’s application.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5314290.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.