Barclays Bank UK PLC

Financial Ombudsman decision DRN5281934 Upheld

Upheldoutcome, as published by the Ombudsman

£5,101redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

the supplier had misrepresented the contract to Mr N in relation to the cashback scheme and this had induced him to purchase the holiday club membershipProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5281934.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.