George Banco.com Limited

Financial Ombudsman decision DRN5172054 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Our investigator thought that Miss C should be removed as guarantor and any trace of the loan should be removed from her credit file.Credit file reporting

Miss C complains that George Banco.com Limited should not hold her liable as a guarantor for a loan taken out by a third party.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5172054.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.