MBNA Limited

Financial Ombudsman decision DRN5095031 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,650redress stated in the decision

Fri May 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

In March 2017 Mrs P spoke to MBNA about the arrears on her credit card.Treatment in financial difficulty

Mrs P has complained that MBNA Limited has applied a default to her credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5095031.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.