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Yorkshire Bank Home Loans Limited
Financial Ombudsman decision DRN5093364 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
The sale of the accounts had been on a non-advised basis, meaning that it had been Mr and Mrs A’s responsibility to realise that one of the three accounts was a qualifying time deposit (or “QTD”) and that it would be taxed differently to the others.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5093364.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.