NewDay Ltd

Financial Ombudsman decision DRN5087695 Upheld

Upheldoutcome, as published by the Ombudsman

£1,250redress stated in the decision

Sat Feb 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr L complains that NewDay Ltd lent irresponsibly each time it increased his credit limit on his Aqua credit card.Irresponsible lending

Remove any adverse data recorded on Mr L’s credit file from September 2016 to when a reduced repayment plan was agreed in 2017.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5087695.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.