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Pepper (UK) Limited

Financial Ombudsman decision DRN5048972 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

Mr C complains that Pepper (UK) Limited has kept the interest rate on his buy to let mortgage unfairly highInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5048972.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.