Greenlight Credit Ltd

Financial Ombudsman decision DRN5027598 Upheld

Upheldoutcome, as published by the Ombudsman

£6,568redress stated in the decision

Fri Dec 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr A complains that Greenlight Credit Ltd (trading as Varooma) was irresponsible when it provided him with a “logbook loan”Irresponsible lending

Remove all adverse information about the loan from Mr A’s credit file.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5027598.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.