Casheuronet UK LLC
Financial Ombudsman decision DRN5000740 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£1,450redress stated in the decision
Wed Oct 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
wrongly lent him money he couldn’t afford to pay backIrresponsible lending
compensation to reflect the trouble and upset caused by delays in complaint handlingComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5000740.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.