Bank of Ireland (UK) Plc

Financial Ombudsman decision DRN4982912 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Mar 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

Mr H’s bond with Post Office Money matured in August 2016. In advance Post Office Money wrote to him. They said he was able to re-invest his money. The new rate would be 0.96%.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4982912.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.