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Lending Stream Limited
Financial Ombudsman decision DRN4966909 Upheld
Upheldoutcome, as published by the Ombudsman
£650redress stated in the decision
Fri Nov 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
Ms N has complained about loans she took out with Lending Stream Limited. Ms N says the loans were unaffordableIrresponsible lending
Lending Stream should pay Ms N £650, in light of the trouble and upset caused. It should also monitor the situation with the CCJ and inform Ms N as soon as it has been set aside.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4966909.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.